Annual subscriptions tailored to each client.
Extrn offers a personalized service that differs significantly from tender search databases. An annual subscription model is not only more economical for our clients but also guarantees continuous service improvement and is essential for maintaining consistent quality.
To keep our search aligned with each client’s needs, in-person or online meetings are indispensable. These regular meetings allow us to discuss referred opportunities and to adjust the personalized search. Unlike impersonal email exchanges, these discussions strengthen our relationship with the client account manager, who acts as the spokesperson for your entire team.
Our subscription renewals are automatic, clients are required to notify us 60 days in advance if they do not wish to renew. We do not renegotiate terms each year, but in the case of any changes to conditions or prices, Extrn commits to timely communication with each company to explain the modifications and address any questions.
We ask our clients to strictly adhere to the 30-day payment term and the annual subscription, crucial for maintaining the service’s cost effectiveness. For new subscribers, it is possible to unsubscribe without penalties after six months of service in the first year. Thereafter, the subscription becomes annual.